2023-09-16
Target Customer Service Desk Hours Non-Standard Requests for Service: How to Distinguish Them Determine a strategic direction for your help desk and believe in it Menon is right. Menon is right.
What can you do to change it?
The IT Help Desk can be an integral part to a company's service strategy by defining one that provides tangible value.
Stover says that in one instance, an IT help desk implemented AI to reduce the average time spent by agents on their help desks.
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